POLICIES

Cancellations

• Your 50% downpayment made upon booking will be refunded (Minus a small processing fee) for cancellations received via email 14 days before date of arrival.  No refund thereafter. Cancellation is not confirmed until Hotel Lanesboro has emailed a reply back to your cancellation request.

• If booking 5 days or less prior to arrival date, the full reservation amount will be charged upon booking with no refunds.

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Minimum Stay​

• A 2-night minimum on weekends. Friday & Saturday MUST be booked together (No Saturday check-ins).

• We may choose to offer rooms randomly for various reasons throughout the year for a single weekend night.  The calendar will be correct and current, so check out the grid calendar view to see any open single weekend night options available.

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Reservations & Payments​

• All bookings are done online.  A credit card is required to hold a reservation.  Email us on our contact page for help, questions or inquiries for groups.  We request a credit card number to hold each room reservation.

• Maximum of 2 people per room, no exceptions.

• Final reservation balance will be collected the morning of arrival date.

• *All rates are subject to MN State, Fillmore county and Lanesboro city sales & lodging taxes.  These will be broken down on your reservation.  No hidden or other extra fees.

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Check-In & Check Out​

• Self Check-In time is after 3:00PM.  You will receive unique door entry code for the front door as well as your Room entry door.  The codes will be active at check-in time.

• Check Out is at 10:00AM. 

• We take pride in offering a clean and refreshing space for our guests. To maintain quality service, we do not accommodate early check-ins or late check-outs.

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Bicycle Storage​

• ABSOLUTELY NO BIKES allowed inside the hotel. 

• We have a 10’x10’ locked storage shed.  See our FAQS section HERE to for more info.  The storage shed is first come first serve, but we do have a bike rack also in our backyard to lock bikes up to (As the shed does not hold 18 bikes). We typically can accommodate most guests' bikes but cannot guarantee a shed spot for anyone. We are upgrading bike storage to individual locked storage units with power access for charging, TBD for summer 2025.

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Children & Pets​

• Children 14 years and older are welcome (Please be respectful, as many guests are seeking a child free getaway and we strive to accommodate that as much as possible).  

• We are so sorry, but no babies please (Children 14+), as sound travels throughout the hotel

• We are also so sorry, but NO pets allowed.

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Smoking​

• To guarantee a safe and odor-free environment for our guests and staff, we strictly prohibit smoking tobacco, marijuana, or any illegal substances on our property. This includes odorous e-cigarettes, vape pens, CBD, hookahs, incense, cigars, and the diffusion of oils. Violations of this policy will be treated as smoking and may result in a fine.

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Damages​

• Guests are responsible for any damage caused to hotel property during their stay, and will be charged the full cost of repairs or replacements for any deliberate, negligent, or accidental damage, including but not limited to damage to the physical room itself such as walls, floors and doors, furniture, fixtures, linens, and room decor. The hotel reserves the right to charge a guest's credit card on file for such damages.

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Visitors​

• We care deeply about maintaining the pleasant experience of Hotel Lanesboro’s property for our valued guests. Registered guests should kindly reach out to the management before hosting visitors. Management maintains the right to request that visitors leave the premises if we feel their presence hampers the enjoyment, presents a liability, or poses a risk to anyone. If visitors are approved, they must depart by 10:00 p.m. Thank you for your understanding.

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Quiet Time​​

• 10:00pm - 7:00am is quiet time, please be respectful of other guests, as group sound does travel in the lounge. We reserve the right to remove guests who are disruptive or destructive without refund of room rent. Any damage will be charged to your card, amount to be determined by management.

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Booking over the phone​​

• When you book a hotel room over the phone and provide your credit card information, you are agreeing to the hotel's policies by confirming the reservation. This creates a binding contract between you and Hotel Lanesboro, meaning you are obligated to follow our rules and policies and pay the stated price for your stay.